Customer Helpdesk Portal
To contact Astun Technology support, visit the Customer helpdesk.Support portal
Also available are official web based help pages for iShare which are regularly updated.iShare help
On premise support conditions
Current terms and conditions of iShare Support for customer hosted on premise implementationsOn premise
Cloud Support Conditions
Current terms and conditions of iShare Support for Astun cloud hosted implementationsCloud hosted
Open Source Support SLA
Having an Open Source Support SLA ensures you have the expert support you need to minimise disruption in the event of a severe incident. Find a package to suit you
Our SLA packages cover a range of OSGeo technologies including QGIS, PostGIS, GeoServer and PostgreSQL.
Supported OSGeo technologies
We offer training, mentoring and support across a range of geospatial open source technologies
Open Source Citizen
We have contributed considerably to the development of numerous Open Source projects and sponsored many Open Source events and initiatives. Internally we contributed hundreds of days of our staff’s time in helping with events, code sprints, hacks and other activities.
Experts in Place
Our team of OSGeo experts and enthusiasts have over 250 years cumulative experience in the geospatial industry.
Access to our domain experts provides invaluable support for you and your business.